Comments on: “And Thank You for Choosing Harvard University!” http://blog.coreknowledge.org/2009/11/03/and-thank-you-for-choosing-harvard-university/ Closing the Achievement Gap: Teaching Content Sat, 20 Mar 2010 17:44:17 -0500 hourly 1 By: TM Willemse http://blog.coreknowledge.org/2009/11/03/and-thank-you-for-choosing-harvard-university/comment-page-1/#comment-8189 TM Willemse Thu, 05 Nov 2009 18:12:28 +0000 http://blog.coreknowledge.org/?p=3691#comment-8189 After spending a large (for me) amount of money to take an English class, my teacher, who was going for his J.D., decided he didn't want to talk about anything having to do with the class at hand, but rather his pursuit of his J.D. I complained to the administration to no avail; tenure and all that. Finally, I left. I order to be funny, satire must contain a grain of truth. Would that my college give me what I pay for, a teacher who isn't an idiot and who will, at least, stay on subject. After spending a large (for me) amount of money to take an English class, my teacher, who was going for his J.D., decided he didn’t want to talk about anything having to do with the class at hand, but rather his pursuit of his J.D. I complained to the administration to no avail; tenure and all that. Finally, I left. I order to be funny, satire must contain a grain of truth. Would that my college give me what I pay for, a teacher who isn’t an idiot and who will, at least, stay on subject.

]]> By: Claus http://blog.coreknowledge.org/2009/11/03/and-thank-you-for-choosing-harvard-university/comment-page-1/#comment-8185 Claus Wed, 04 Nov 2009 19:06:14 +0000 http://blog.coreknowledge.org/?p=3691#comment-8185 Robert, this was a stitch. I think Eric offers a good amendment, however. How can we change the language of customer focus into the language of public engagement/responsiveness? Robert, this was a stitch.

I think Eric offers a good amendment, however. How can we change the language of customer focus into the language of public engagement/responsiveness?

]]> By: Eric http://blog.coreknowledge.org/2009/11/03/and-thank-you-for-choosing-harvard-university/comment-page-1/#comment-8182 Eric Wed, 04 Nov 2009 10:32:56 +0000 http://blog.coreknowledge.org/?p=3691#comment-8182 OK, the memo was a bit shallow, but a report card on, say, ed schools (both teacher prep and graduate schools) could be interesting. The high-scorers could even get a site visit from examiners using our nation's <a href="http://www.baldrige.nist.gov/Education_Criteria.htm" rel="nofollow">Education Criteria for Performance Excellence</a>. 1.2 Governance and Societal Responsibilities: How do you govern and fulfill your societal responsibilities? (50 pts.) c. Societal Responsibilities and Support of KEY Communities (1) HOW do you consider societal well-being and benefit as part of your strategy and daily operations? HOW do you consider the well-being of environmental, social, and economic systems to which your organization does or may contribute? (2) HOW does your organization actively support and strengthen your KEY communities? What are your KEY communities? HOW do you identify these communities and determine areas for organizational involvement, including areas related to your CORE COMPETENCIES? HOW do your SENIOR LEADERS, in concert with your WORKFORCE, contribute to improving these communities? OK, the memo was a bit shallow, but a report card on, say, ed schools (both teacher prep and graduate schools) could be interesting. The high-scorers could even get a site visit from examiners using our nation’s Education Criteria for Performance Excellence.

1.2 Governance and Societal Responsibilities: How do you govern and fulfill your societal responsibilities? (50 pts.)

c. Societal Responsibilities and Support of KEY Communities

(1) HOW do you consider societal well-being and benefit as part of your strategy and daily operations? HOW do you consider the well-being of environmental, social, and economic systems to which your organization does or may contribute?

(2) HOW does your organization actively support and strengthen your KEY communities? What are your KEY communities? HOW do you identify these communities and determine areas for organizational involvement, including areas related to your CORE COMPETENCIES? HOW do your SENIOR LEADERS, in concert with your WORKFORCE, contribute to improving these communities?

]]> By: Crimson Wife http://blog.coreknowledge.org/2009/11/03/and-thank-you-for-choosing-harvard-university/comment-page-1/#comment-8178 Crimson Wife Tue, 03 Nov 2009 19:58:14 +0000 http://blog.coreknowledge.org/?p=3691#comment-8178 I question the assumption that customer service is paramount in corporate America. Just this week, I've been incredibly frustrated dealing with poor customer service by some of the largest corporations in this country: Wal-Mart, Comcast, and Morgan Stanley. Customer service may have been king back in the day of local mom & pop operations, but those days are sadly long gone :-( I question the assumption that customer service is paramount in corporate America. Just this week, I’ve been incredibly frustrated dealing with poor customer service by some of the largest corporations in this country: Wal-Mart, Comcast, and Morgan Stanley. Customer service may have been king back in the day of local mom & pop operations, but those days are sadly long gone :-(

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